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"Using false information "

United States
Anonymous user  (6 months ago)

I received an "Important Notice" in the mail what appeared to be a notice of "unsecured debt" and if I didn't call and negotiate that I would have some sort of loss. When I spoke to the agent at AEG, it said it was a marketing tactic to get people to call so they could provide credit counseling and offer their services. When i asked for their company information such as address and phone number, he hung up on me. When I called the number back the 2nd time, they could not reconnect me because I had been taken off "the list". Very unprofessional process at gaining business.

Need to find out if is a scam?